• Email signatures were previously created and configured manually, which made the process time-consuming, inconsistent, and dependent on support from internal teams.

• With multiple subsidiary companies using different brand templates, it was important to ensure that every employee could generate a correct, professional, and platform-compatible signature without needing design or technical knowledge.

Users could select the relevant company template, fill in their personal details, preview the final signature, and copy it for installation across Gmail, Outlook, Apple Mail, and other email clients.

• Defined user flow for generating and installing email signatures.

• Collected requirements for different subsidiary templates and brand variations.

• Structured the input fields, preview logic, and copy/install experience.

• Used AI tools including ChatGPT, Grok, and Claude to write prompts, generate code, troubleshoot issues, and refine the website experience.

• Tested signature compatibility across email clients, browsers, and operating systems.

• Deployed the final web tool on Netlify for internal use.

• Documented usage instructions to support onboarding and reduce repetitive setup requests.